The only platform where remote monitoring, helpdesk, patch management, automation and billing live under one roof — priced per technician, not per endpoint.
Got an Atera Deal? Drop Your Requirement
Remote Monitoring & Management
Real-time monitoring of all endpoints — servers, workstations, laptops and network devices. Threshold-based alerts, automated remediation scripts and a single dashboard for your entire customer base.
Patch Management
Automated OS and third-party software patch deployment across Windows, macOS and Linux. Define patch policies, schedule deployments and get full compliance visibility per customer.
Helpdesk and Ticketing (PSA)
Integrated helpdesk with customisable SLA rules, ticket workflows, customer portals and technician queues. Raises tickets automatically from alerts — no manual logging needed.
Remote Access
One-click remote sessions directly from a ticket or alert using Splashtop or AnyDesk integration. No VPN needed. Connect to any managed endpoint instantly, from anywhere.
IT Automation & Scripting
Build automation bundles — sequences of scripts and actions that run on schedules or triggers. Automate onboarding, maintenance windows, software installs and more.
Billing & Reporting
Auto-generate customer invoices from contracted rates and actual device counts. Detailed reporting on ticket resolution, patch compliance and technician productivity.
Presales Demo Support
Our engineers run live Atera demos for your prospects, covering the features most relevant to their environment and team size.
Guided Trial Activation
We activate and configure Atera trials for your customers so they see value from day one, not after a week of setup confusion.
Partner Onboarding Training
We train your sales and pre-sales teams on Atera’s positioning, pricing model & competitive differentiators so you can sell.
Deal Registration Protection
Register your opportunity with Goyama and we protect it. No circumvention, no surprises — your deal, your margin.
Ready to Add Atera to Your Portfolio?
Contact Goyama’s presales team for a live demo, trial setup or to register your first Atera opportunity.